Terms & Conditions
For Our Online & In-Store Guests:
- For in-stock items, please allow 3-5 business days for processing in addition to shipping times. Any orders placed placed after 5PM EST will begin processing the following business day. **********Furniture Orders are not eligible for Ground Shipping.
- For any Special Order items, please refer to the following Ordering Times. Please note these are Estimations: Furniture Orders 8-12 Order time; 2-8 weeks for bedding items, 2-6 weeks for baby gear and strollers.
- For items that are Drop Shipped from the manufacturer, they may ship separately from your order and are subject to the manufacturer's drop ship fee. Please allow 2-3 weeks for delivery on drop shipped items.
- For items that become Back Ordered you may 1) Cancel your order for a refund; 2) Pick an available substitution; or 3) Wait until that item becomes available. As soon as we are notified of a Back Order that affects your order, we will contact you. IF YOU CANCEL A SPECIAL ORDER FOR ANY REASON BESIDE A BACK ORDER, YOU WILL BE ASSESSED A 30% RESTOCKING FEE.
- In Store Furniture Pickup's are schedule by appointment only on Saturday's between 12pm-4pm
- Deliveries are scheduled by appointment.
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In-store Return Policy: 30% Restocking Fee for any Cancellations or Returns of Furniture or Special Order Items. There is a 15 Day Return for gifts and accessories in stock items with a copy of your receipt. (This excludes special orders) Returns without a receipt will be issued for Store Credit Only. Purchases over $25 paid with Check will have a 5-7 day Clearing Period before a refund will be issued.. Final Payments by Check will Require a 5-7 Day Clearing Period prior to Pickup or Delivery. All Sales are Final on Clearance and Floor Models.
Note: See Shipping & Delivery Page for information on shipping and delivery options available.
